Effective Friday, May 28, masks will no longer be required for guests entering Big SNOW. If you are unvaccinated or under the age of 12, masks are still highly recommended. Masks may still be required for certain groups entering American Dream, please check their website for their specific requirements. https://www.americandream.com/dreamsafe
Our team has worked tirelessly to re-imagine every step of our guest and team member journeys to be sure that everyone’s health and safety is ensured.
You will notice changes to your Big SNOW experience, but our commitment to delivering you a unique and fun on-snow experience in a safe and welcoming environment remains the same. We are ready to welcome you back, safely and responsibly to enjoy the snow with us this season.
Here are some of the health and safety changes you should be aware of prior to your next visit…
Updated Friday, May 28, 2021:
For any guest renting with us, please know that all rental equipment will be sanitized after each guest use. As an added precaution we encourage guests to bring their own underlayers, socks and hats to be worn under our rental gear. Changing rooms are available and will be sanitized after each guest use.
We have instituted contactless scanning for arrival and entry into and out of the snow dome. Please have your receipts and media ready and follow the instructions provided.
You will notice an increased focus on cleaning and sanitization. All frequently touched surfaces will be cleaned and sanitized regularly, this includes our counters, handrails, restrooms, seating areas and all rental equipment. As an extra precaution our retail associates will be utilizing UV lighting and steamers to sanitize any retail items that have been touched or tried on for sizing. We kindly ask that you try to limit the amount of surfaces you touch during your visit and make use of the hand sanitizer stations we have made available throughout the facility.
We recommend keeping a safe physical distance from others. Please keep a minimum of 6 feet of distance between yourself and others and follow the guide signs we have placed throughout the facility to assist you in keeping good distance.
Please be sure to scan yourself into the dome upon entry and out upon exit. While inside please adhere to all posted signage and lift riding requirements.
If you are a beginner, please take advantage of our Terrain Based Learning features and signage to help guide you through the use of the features with some helpful tips to get you started. If you need more assistance our Snow Guides will be stationed to provide you with some socially distant personalized assistance.